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Answer by Ramhound for Windows 11 Snipping Tool: "This app can't open" error message

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I've tried the refresh option but to no avail. Any ideas?

This is due to an expired certificate used to sign several built-in Universal Windows Platform (UWP) applications on Windows 11 version 21H2.

Starting on November 1, 2021, some users might be unable to open or use certain built-in Windows apps or parts of some built-in apps. This is caused by an issue with a Microsoft digital certificate, which expired October 31, 2021.

The following applications might be affected:

  • Snipping Tool
  • Accounts page and landing page in the Settings app (S mode only)
  • Touch Keyboard, Voice Typing, and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips

The solution to this problem is to install the out of band update KB5008295 which was released on November 5th.

  • Touch Keyboard, Voice Typing, and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips
  • Snipping Tool
  • Accounts page and landing page in the Settings app (S mode only)

Source: Snipping Tool and some built-in applications might not open or work as expected


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